Cookie Policy


Effective Date: April 8th, 2026

 

 

Article 1 - Introduction

 

Cookies are small text files stored on your device when you visit a website or use a web-based application. They help websites remember information about your visit (such as preferences or session data) and support the proper functioning of services.


Cookies may be first-party (set by us) or third-party (set by external service providers).

 

Article 2 - When PickyPal uses Cookies

 

We use cookies when:


  • You visit our website (www.pickypal.co);

  • You access and use the PickyPal dashboard.


When the Service is embedded on a Client’s website, cookies or similar technologies may be used as part of the chatbot functionality. In such cases, the Client is responsible for informing End Users and obtaining any required consent.


Article 3 - Types of Cookies we use

 

We use the following categories of cookies:


Essential cookies
These cookies are necessary for the operation of the Service, including authentication, session security, and navigation (e.g., session identifiers, login state).


Analytics cookies
These cookies help us understand how users interact with our website or dashboard in order to improve performance and usability (e.g., usage patterns, interaction metrics).


Preference cookies
These cookies allow us to remember user settings such as language or interface preferences.


Some cookies or similar technologies may also be used to maintain session continuity and support chatbot functionality (for example, maintaining conversation state or enabling certain features across a session).


Cookies are stored for a limited duration appropriate to their purpose, generally up to 12 months depending on the cookie type.


We do not use cookies for advertising or marketing purposes.


Article 4 - Managing Cookies

 

When you visit our website, you will be presented with a cookie consent banner. You can:

  • Accept all cookies;

  • Reject non-essential cookies;

  • Adjust your preferences at any time.


You can also manage cookies through your browser settings, including:

  • Deleting existing cookies;

  • Blocking cookies from specific websites.


Please note that disabling essential cookies may affect the functionality of the website or dashboard.


Article 5 - Third-party services that may set Cookies


We may use third-party service providers that set cookies or similar technologies to support the operation, security, and performance of the Service.


These providers are contractually bound to comply with applicable data protection laws and to process data only on our behalf.


Article 6 - Updates to this Policy

 

We may update this Cookie Policy to reflect changes in law, technology, or our services.


The “Effective Date” at the top will indicate the latest version.


Where appropriate, we may inform users that this Cookie Policy has been updated and invite them to review the latest version.


Continued use of the Service after the Effective Date constitutes acknowledgement of the updated Cookie Policy.


Article 7 - Contact

 

For questions about this Cookies Policy or your data rights, please contact: dev@pickypal.co.