Smart, natural conversations
PickyPal engages customers in natural conversations, asks a few targeted questions and guides them - just like an in-store sales associate would.
Problem
Too many options, not enough guidance
Low conversion and high cart abandonment
Solution
Features
Inspired by human care.
Built with AI.
Dynamic Product Recommendations
PickyPal recommends products in live conversations based on customer intent, needs and preferences.
Cross-sell & Upsell
PickyPal upsells and cross-sells via multiple recommendations and complementary products - actively increasing AOV.
Order Tracking & Customer Support
PickyPal tracks orders, answers FAQs, and manages common support requests - automatically, 24/7.
Analytics & Insights
Get valuable analytics & actionable insights from customer interactions - easily accessible through your PickyPal dashboard.
Advanced Branding & Themes
Fully customize the look, tone, and themes of the advisor so it blends seamlessly with your brand and shopping experience.
One advisor that guides customers, handles support, and helps you sell more.
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Process
How PickyPal works
Subscribe to a plan
Choose a plan based on your traffic and catalog size. Contact us for guidance.
Automatic Setup
Setup is automatic. You can customize branding and optional elements in PickyPal dashboard.
Go live
Allow PickyPal to take care of your customers - 24/7.
About
From a culture of hospitality, to the cold chaos of online shopping.
Not a chatbot. Not a customer service rep. Not a quiz.
"When I moved to France, from Lebanon, I missed one thing - the in-store experience of shopping: welcoming, caring, personalized. That's when I decided to create a solution that bridged the gap."
— Dana Daou
Founder of PickyPal
Testimonials
Don't take our word for it.
Lou Cohen-Jonathan
“We’re really happy we integrated PickyPal into our site. It’s simple, effective, and truly transforms the customer experience. We wanted a tool that could guide our shoppers the way we would - and that’s exactly what PickyPal does. With just a few questions, it helps customers find the right products based on their needs. It’s made buying smoother and more personal, and we’ve had great feedback.”
Mathilde Boher
Adding PickyPal to our site was a real game-changer for BOHAJE. We received an overwhelming amount of positive feedback from our customers - they feel supported, heard, and genuinely guided in choosing the right supplements. It’s far more than a technical tool. It creates an immersive, human, and warm customer experience that reflects our brand universe.
FAQs
Answers to your common questions
How do I get started?
If you are on Shopify, you can install PickyPal and complete setup in less than 5 minutes through our dashboard. For non-Shopify websites or custom setups, get in touch and we will guide you.
Does it work with Shopify?
Can I match it to my brand?
Is it smarter than a chatbot?
Does it work with a non-Shopify website?